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Understanding our site

When you initially view details of one of our products you will see (as an example) the following; 
               
ID:

The V V Rouleaux product number

10124

Description:

Description and search keywords

Double faced satin

Width:

The width of the product in MM

15

Price per unit:

A UNIT is a metre or single piece

£0.60 Buy by the unit
You are buying a single metre

Price per pack of 20:

This is the price for the full pack or roll – in case 20m

£11.90 Buy by the pack 
            You are buying  a full pack of 20m

Product notes:

Details of colours in stock etc.

 

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If you click through to details (view details >>) you will see (as an example) the following;

Product ID

The V V Rouleaux product number

13653

Product Description:

Description and search keywords

Organdy loop corsage

Pack size or quantity:

The number of units/metres in the pack or on the roll

10

Retail per metre/unit (ex-VAT):

eg the price per metre of ribbon or the price per flower

£6.13

Width:

The width of the product in MM

150mm

Composition:

What the product is made of

 

Product notes:

Details of colours in stock etc.

original price £14.95 incl vat, please check available colours


At this point you can either buy by the pack or by the unit. 
                      
Terms and Conditions
  • The minimum length supplied is 1 metre or 1 piece, termed a UNIT on the site.
  • Minimum purchase is £7.50 plus shipping
  • Items are normally dispatched within 2 days subject to availability
  • In the event of an item being out of stock, we will advise of the delivery date and offer an alternative if this is not satisfactory
  • Postage and packaging is £5.00 plus vat within the United Kingdom and items will be dispatched via the quickest and most effective service at the discretion of V V Rouleaux 
  • If we are shipping to countries outside the United Kingdom we will advise you of the cost
  • The colours on your screen may not represent the real colour so please check before ordering (See minimum purchase as above)
  • V V Rouleaux does not accept returns on cut lengths, unless the goods are faulty
  • Single products (e.g. Flowers, Tassels) are delivered in clear bags with a seal. If the seal is broken the item is deemed to have been accepted.
  • All prices quoted (including shipping) are ex-VAT at 17.5%
  • Trade prices are available to V V Rouleaux Trade Account Holders

Returns Policy

  • V V Rouleaux is an unique business selling a vast range of passementerie. Naturally therefore, our merchandise comes in a variety of colours and materials and these cannot always be exactly replicated by your computer screen so please be aware of potential colour differences when you order.
  • We are unable to accept returns unless items are faulty.

Sampling

  • We do operate a sampling service through our retail outlets. For a minimum charge of £7.50 we will send a selection of samples matching your fabric or requirements. Please contact them for further details.
  • Subscribers to V V News can receive this service for free.
 Trade Sales

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Gift Vouchers
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